- In this case, if the purchased item from the online store is not suitable for you for any reason or does not meet your expectations, you have the right to exchange or return it within 14 days from the date of receiving the item.
- The purchased item cannot be exchanged or returned if the product was made specifically to meet your individual needs, or according to your specifications (For example, items with a personalized name: custom fishing rod, etc.).
- To exchange or return the item, you must send a request in writing to the email address: info@jahipaun.lv. Please inform us of your desire to return or exchange the item in a timely manner.
- The returned item must not show any signs of use, it must be complete and packaged in the original packaging from the manufacturer. In addition, the purchase receipt must be included.
- The refund for the returned item will be credited to your bank account within 14 working days from the date of return of the goods (upon arrival at Jahipaun's warehouse).
- The buyer covers the expenses related to transportation.
- If the returned product does not match the ordered one, in this case, the seller will cover the existing transportation expenses.
- Items purchased in the online store can be exchanged at the Jahipaun store located in the Sāga shopping center.
- Items purchased in the online store can be returned to the Jahipaun store located in the Sāga shopping center.